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20102025

Research activity per year

Personal profile

Education

o (1998) B.A. in Sociology, Hanyang University, Seoul, South Korea
o (2000) MBA. in Marketing, Yonsei University, Seoul, South Korea
o (2006) Ph.D. in Marketing, Yonsei University, Seoul, South Korea

Professional Experience

o 2018~Present, Associate Professor, Inha University, South Korea
o 2009~2018: Asistant, Associate, and Professor, Pukyong National University, South Korea
o 2007~2009: Asistant Professor, Hoseo University, South Korea

Research interests

o Customer-FLE and FLE-Robot Relationship
o Emotional Labor and Gig Worker
o Workplace Incivility
o Frontline Employee's Job Crafting and Job Insecurity
o Micro-level CSR
o Research Method (Multl-level Modeling, ESM, SEM)

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being
  2. SDG 4 - Quality Education
    SDG 4 Quality Education
  3. SDG 5 - Gender Equality
    SDG 5 Gender Equality
  4. SDG 7 - Affordable and Clean Energy
    SDG 7 Affordable and Clean Energy
  5. SDG 8 - Decent Work and Economic Growth
    SDG 8 Decent Work and Economic Growth
  6. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure
  7. SDG 12 - Responsible Consumption and Production
    SDG 12 Responsible Consumption and Production
  8. SDG 13 - Climate Action
    SDG 13 Climate Action

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Collaborations and top research areas from the last five years

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